Please note, we will try our best to respond to enquiries as soon as we can.

If your query is about an existing order, where possible, please include your order number.

If your query is about shipping options and timescales please visit our delivery information page.

We have also put together FAQ's about our Crime Classics and Tales of the Weird subscriptions.

Please note we are only able to answer questions related to our online shop and products.

General enquiries

For all other British Library queries please contact customer@bl.uk

We’re experiencing a high volume of enquiries so it may take us some time to respond. We’ll get back to you as quickly as we can.