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    Custom prints FAQ's

    Custom Prints

    Your prints and frames will be handmade by King & McGaw at their Sussex workshop.

    Our prints are intended for personal use only, or as gifts, and may not be copied or reproduced.

    To purchase high-resolution images and/or reproduction licenses, please visit https://imagesonline.bl.uk/ or contact our Picture Library team by e-mail licensing@bl.uk 

    Product information

    Art prints

    The heavyweight 230gsm matte fine art paper has a flawless ultra smooth finish with an inkjet receptive coating perfect for giclée-printed high-quality fine art reproductions.

    Frames and mounted prints

    The framed prints are mounted using acid-free, 1300 microns smooth white mount board with a white core and then framed and finished by hand in the UK using responsibly-sourced, solid wood mouldings. Clear acrylic glazing is used for safety and longevity. The finished products have taped backs and are ready to hang.

    Print dimensions

    Art prints

    Small 300mm x 400mm £25.00

    Medium 450mm x 600mm £35.00

    Large 600mm x 800mm £50.00

    Extra large 750mm x 1000mm £55.00

    Framed art prints

    Small 300mm x 400mm £70.00

    Medium 450mm x 600mm £120.00

    Large 600mm x 800mm £150.00

    Extra large 750mm x 1000mm £200.00

    Please note the sizes above refer to the paper size, the image size will be smaller.

    Shipping and delivery

    Unframed orders are shipped within 5 working days (normally shipped next day)

    Framed orders are shipped within 20 working days

    Custom Print Type  UK Shipping Timescale
    Unframed Custom Print £8 5-7 Business Days
    Framed Custom Print £12.50 21 Business Days*

     

    Custom Print Type European Shipping Timescale
    Unframed Custom Print Suspended Suspended
    Custom Print Type North American Shipping Timescale
    Unframed Custom Print £20 15+ Business Days
     Custom Print Type ROW Shipping Timescale
    Unframed Custom Print £25 15+ Business Days

     

    How will my order be shipped?

    For UK destinations, unframed print orders are sent via Royal Mail Signed For® 1st Class.

    All framed prints are shipped by courier (Parcelforce or UPS) as standard.

    For international orders, unframed prints are sent via Royal Mail Tracked and Signed For.

    Please note, if your order contains a mix of these products, they may be dispatched in separate parcels.

    Do you deliver to P.O. Boxes?

    Unfortunately, we are unable to deliver to P.O. Boxes.

    Do you offer international shipping?

    Currently, we only ship unframed custom prints internationally. We hope to offer international shipping for framed custom prints in the future.

    I've purchased a print, but have changed my mind and would like a refund.

    Unfortunately, as these products are made to order, we do not offer refunds on custom prints unless they are faulty or we have made an error. 

    Can I redeem my discount (e.g., Members, ATBL) on prints?

    Yes, you can use your discount code on custom prints.

    Please note that, as custom prints are made to order by a third party, they are not eligible for free delivery.

    I can’t find the image I’m looking for, could you add it?

    We regularly add new images to our selection. If there is a specific image you're after, please get in touch with us.

    If you have any queries about your order please get in touch by e-mailing shop@bl.uk