Service (Signed, Exclusive Edition)
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Danielle MacKinnons nearly thirty and still hasnt got her life sorted. Her job as a PA to the blithely privileged Jeannie is boring, and existentially depressing, and now, after a break-up, she needs to find somewhere to live for the next two months.
Her best friends Ben and Anita are keen to help, but Danielles broke, burning through couches and good-will, until she gets an unexpected proposal from Jeannie. Danielle can stay at Westerley, the sprawling Yorkshire estate where Jeannie grew up. They need someone to look after the old place anyway. Shed be doing them a favour.
At Westerley, Danielle luxuriates in her idyllic, borrowed life as lady of the manor - but the house is big, old and uneasy. Its a strange place to live alone. The sleep paralysis that began in London is beginning to worsen.
And then Jeannie arrives unannounced. Working for her, serving her, living in her house, the razor-thin boundaries begin Danielle and her boss begin to dissolve. Soon their relationship slides into something older, stranger and harder to name.
Something is happening at Westerley. Things where they shouldnt be. The shadow of a maid sweeping in the dawn light. But is the house really haunted? Or is Danielle?
International availability - Europe and the United States.
We have resumed some European and US shipping in line with new EU GPSR regulations and recent changes to US tariffs. Please see below for details on Customs and Tariffs. British Library Publications, including our subscriptions, are now available for order for customers across Europe and the United States.
We will continue rolling out our most popular products to these regions in stages. If you are browsing from Europe or the US, you can now see the products that are available for you to order.
We’re working hard to expand the offering, so the selection you see online will continue to grow as products are cleared for shipping.
Print on Demand Art Prints, Clothing, and accessories are shipped separately from the manufacturer, and are not included in any Shipping rates below.
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Our deliveries are now carbon neutral.
| Order Value | Shipping Rates | Timescale | |
| UK Standard* | Under £5 | £3.50 | 3 - 5 working days |
| UK Standard* | £5 or Over | £5 | 3 - 5 working days |
Please allow 7 working days from the time you place your order to contact us about undelivered orders.
*does not include custom prints or custom clothing.
Local pick up
Local pick up is free and allows you to buy online and collect your items from our shop in St. Pancras (London) or from Reception in Boston Spa.
*not available for custom prints or custom clothing/accessories.
London
Orders placed before 3pm will be ready to collect from noon the following day (including weekends). Please ensure you check our opening times before coming to collect.
Boston Spa
Orders placed before 3pm will be ready to collect between 2 - 4 working days, though this is usually quicker.
EU and Europe orders
Due to the new EU Regulation 2023/988 (GPSR), not all of our products will be available for you to order yet, we are working on rolling out a wider product range.
| Order value | Under £25 | £25 - £49.99 | £50 - £99.99 | £100 and Over | Timescale |
| Airmail | £ 15 | £ 25 | £ 36 | £ 45 | Usually 2 - 4 weeks |
Rest of the World orders
| Order value | Under £25 | £25 - £49.99 | £50 - £99.99 | £100 and Over | Timescale |
| Airmail | £ 20 | £ 30 | £ 40 | £ 50 | Usually 2 - 4 weeks |
International orders are shipped on a Delivered at Place (DAP) basis.
Import duties and taxes such as Customs and Tariffs are payable by the customer upon delivery. These fees are the responsibility of the recipient and are not included in the purchase price or shipping cost. The British Library is not liable for these charges.
Orders returned due to non-payment of duties will be refunded for the product cost only, less any shipping fees incurred.
For more detailed information click here